Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

SLICKROCK MASONRY INC (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.


1. Information We Collect

We collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication Information

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback


2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent


3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including:

Appointment reminders

Customer support messages

Important updates

Marketing or promotional messages (only if separately consented)

Opt-In & Consent

Messages are only sent if you have explicitly opted in

Consent is collected separately for marketing and non-marketing messages

Timestamped records of all opt-in actions are maintained

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

Reply STOP at any time to cancel SMS notifications

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

All opt-out requests are processed immediately

Message Frequency & Content

Message frequency varies based on interaction with our business

Non-marketing messages relate directly to services requested

Marketing messages are only sent with separate, specific consent

We do not send promotional content without explicit consent

Help & Support

Reply HELP for assistance

Call: +1 650-229-6870

Email: [email protected]

Website: https://slickrockmasonry.com

Customer support is available during regular business hours.

Carrier Information

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers


SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors providing support services (such as customer service or SMS delivery providers), strictly for operational purposes.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in information and consent records.


4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors assisting in operations (payment processing, scheduling, etc.)

SMS aggregators solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

When required by law

In response to valid legal processes or court orders

To protect our rights

Business Transfers

In the event of mergers, acquisitions, or sale of assets

In all such cases, your data remains protected under this policy.

Text messaging originator opt-in data and consent will never be shared with third parties except SMS service providers necessary for message delivery.


5. Data Security

We implement reasonable security measures including:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Employee data protection training

Breach notification protocols compliant with applicable laws

Secure backups and disaster recovery procedures

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.


6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic and behavior

Remember user preferences

Improve functionality and user experience

Measure service effectiveness

You may control cookies through your browser settings. Disabling cookies may limit certain website features.


7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing emails by clicking “unsubscribe”

Opt-out of SMS by replying STOP

Request information about how we process your data

Withdraw consent for future communications

Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the information below.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by SLICKROCK MASONRY INC.


9. Changes to This Privacy Policy

We may update this policy periodically. The most current version will always be available at:

👉 https://slickrockmasonry.com

For significant changes, we will notify you via email or website notice.


10. Contact Us

If you have questions about this Privacy Policy, contact:

SLICKROCK MASONRY INC

Phone: +1 650-229-6870

Email: [email protected]

Website: https://slickrockmasonry.com


By using our website and services, you consent to this Privacy Policy.